I’m wondering about how they dealt with customers going from a world without smartphones to a world with them. How did it change their lives, habits, patterns? Going through the pandemic?
I’m wondering about how it feels like to move a giant vehicle, empty most of the time. Just driving around over and over. How does it feel at the end of the day or of the week? Do you feel like doing a bullshit job? How do you feel about people after dealing with customers and cars all day?